****you guys, your app is so **** I can't even see what I am typing as the page does not scroll down far enough. 10 mins later, customer comes in and guess what? Doordash and it's employees should be ashamed of themselves. I hate door dash! Feb 21, 2020; How can I receive my weekly pay statements? Who wouldn’t be afraid to lose their job, due to low ratings WHICH WERE NOT THEIR FAULT, if it was their only source of income?! | Read 21-40 Reviews out of 5,074 When I replied to the email asking my th... oughts on the customer service, that I was not happy with the resolution offered I received an email stating that no further assistance would be offered as the $10 compensation credit has been provided. DOORDASH... Where do I start Very slow, unorganised, cold arrival of food, no updates, no communication. DoorDash filed paperwork for an initial public offering on Friday, as the U.S. food delivery startup prepares for what is set to be one of the year's most high-profile market debuts. Please stick with skip the dishes.I hope this company is gone by the end of the year. (Reuters) - Shares of DoorDash Inc were set to soar in their debut on Wednesday after the food delivery startup raised $3.37 billion in one of the biggest U.S. stock market launches so far in 2020. Doordarshan Movie Review: Critics Rating: 2.5 stars, click to give your rating/review,Director Gagan Puri’s ‘Doordarshan’ had an interesting plot at hand and there was so much he could d I’ve been using this app and company for quite some time and I don’t know what made me finally look into the pricing they have per item per restaurant compared to what the restaurants actually charge it blew my mind to find out that they actually charge way more for their food items compared to what the actual restaurants do when I went to the restaurant that I was ordering from when I discovered this they were blown away and said that they definitely didn’t know that even though when I called DoorDash and ask them they said it was a mutual agreement between them and the restaurants which I talk to corporate offices through McDonald’s and they definitely did not agree so I told them to look into it bottomLine is be careful because they are scammers I will never use this company again and my plan is to blast them everywhere and for the BBB to look into this issue. DoorDash Review: A Decent Way To Earn Extra Income. Then drove away. My fiancé and I waited over an hour for our food, just to get a message from the App stating my order was canceled because the establishment we ordered from had closed. I have heard one such incident where a driver was told that he was the nearest driver, and needed to accept the order, or his ratings would fall - AND they must deliver by a CERTAIN TIMEFRAME... or else... you guessed it... LOW RATINGS AND LESS JOBS! According to consumer analytics firm Second Measure, DoorDash is the most popular app-based food delivery service in America, way ahead of GrubHub and Uber Eats. Well, if you prefer a Thinking of joining Doordash.com to make money delivering food? Support and getting a refund from the Company is dreadful. This is unacceptable. There are several reasons why they selected this city, Melbourne is the most liveable city in the world, another reason is the city also named among the top foodie cities around the world. Not worth the headache, since it is not a reliable service (granted no food delivery service is) would suggest that they should be able to resolve this issue. You get plenty of dodgy restaurants aswell. The way she handled it will be the only reason we will ever use doordash again. It serves 35% of the food delivery market as of 2019. Never again.. Since my reviews keep being rejected for no reason, even though I have had great experiences with Doordash, let’s ask the drivers why they need to cancel the orders at times? When we asked to postpone our order, they obliged, but then we got calls from our delivery driver saying they were waiting for our food! Do yourselves a favour: don’t bother ordering from them and merchants, don’t associate with them as you will lose customers just by referral. The drivers then get scared of “losing their job” as they are time restricted and they end up canceling the orders. But I know some of ya'll prefer being a little more active. They said we would get the $20 refunded back to us within a week... Then the app wouldn't let us order for a set time, only the ASAP option. DoorDash now offers delivery from 390,000 merchants in the U.S., Canada and Australia. It doesn’t matter whether you drive 1 block with no pickup waiting time or 10 miles with 1 hour waiting time, you’ll be paid by Doordash … No DoorDash review would be complete without actual user feedback. Customer service is apologetic, but completely unhelpful. They were served IMMEDIATELY AND GOT THEIR FOOD SO FAST! I thank you for your response and look forward to more. In other words, that delivery driver is making $11 rather than $17. Twice I have ordered food and it's been over an hour late both times. It is a nightmare with this company. Even tried to call customer care even they are not helpful. So drivers, pls respond to my questions, as it is apparent that no one wants to hear your side. I've been telling you guys how to make money from home for years now. I never heard of Doordash till they took 53.19$ out of my debit account. Everything about them is terrible, the service, the employees, everything. If i can give no stars i would. Find Restaurants. DoorDash is active in more than 4,000 cities in 4 countries, namely, the US, Canada, Australia, and Puerto Rico. Rang Door Dash to complain and got a call centre in India! When I called the customer service help line I was advised they would only provide a $10 credit for next time, the cost of the inedible pizza being $22 and was advised they would not provide a refund. The absolute lack of care and refusal to provide a refund considering it was their company policy that led to the ordered meal being inedible was the worst customer service I have ever received and I strongly recommended avoiding this delivery service. I must say, I have also spoken to a few drivers whom have confirmed that the restaurants make them wait for a very long time. Let Us Help You Account Details Order History Help Get the App App Store Google Play. As of January 2020, it had the largest food delivery market share in the United States. Dont be cheap. Get To Know Us About Us Careers Blog LinkedIn Glassdoor Accessibility Delivery Locations. Absolutely terrible service. Do not deserve to be in business. DoorDash has done this by adding those services, like Storefront. I ordered a pizza which was delivered being left on the ground by the front door. Doordash -- What a joke! So quick and easy. Guess I'm supposed to be honored to let you take my money. Some of the reviews on here seem unreasonable. On delivery app , there is always lunch rush and dinner rush , so we try to do as many delivery as possible during that time. I will never use their service again. My grandparents came here and they didn't know any English and they were forced to learn English fim tired of these foreigners coming over here and not learning English or they know it but they act like they don't when they don't want to deal with a situation. When I asked why the driver did not knock on the door I was advised that they do not do this as some customers do not like that. You can see which restaurants in your area you can order from, which is handy. For most, this is their only income. The reviewer stated that an incentive was offered for this review. A free inside look at company reviews and salaries posted anonymously by employees. I have always provided a generous tip. Learn about DoorDash culture, salaries, benefits, work-life balance, management, job security, and more. The customer reviews are critical, bear that in mind. Got transferred 4 times. NEW YORK (BLOOMBERG) - DoorDash raised US$3.37 billion (S$4.5 billion) in an initial public offering (IPO) above its marketed range, according to people familiar with the … Don’t settle for second best when it comes to eating healthy and losing weight. DoorDash took my order and my money. Many fast food places and sit down restaurants partner with DoorDash. The company said all eateries with five locations or less would be eligible. If you want, you can head straight from this DoorDash review over to doordash.com and create an account (or log into an … The delivery fee doesn't even match. Anybody would kill to have that job that she has right now and she obviously doesn't care about it she could have said I'll go back to the restaurant and get your fries for you she could have done anything and I would have given her an even bigger tip but she chose to just pretend like she didn't speak English when she spoke English when she first came and when we told her we were missing food she just got in the car and drove off and that was it so I called both the restaurant we ordered from and doordash to file a complaint against her. DoorDash is available in more than 4,000 cities throughout all 50 states. Think about that for a minute while you’re purposely making them wait in the restaurant. Useless. What you waiting for? $21 OFF Your Order! My husband is half Puerto Rican started talking to her in Spanish and that's when she just jumped in the car and left because she realize that either way she was going to get out of it and not deal with it. Driver picked up my food from the restaurant 10 mins away and then proceed to head further away from my house. Hard to cancel an order from refund request. It is the Door Dash deliver people who are mucking things up, not necessarily the restaurants who they deliver for. Having read Door Dash comments...they are not good I get that. When I replied to the email asking my th...Read more. Program is very easy to follow and meals are usually quite sufficient. They could care less about you or the restaurant. DoorDash held its initial public offering on December 9, 2020. We’ve got options. Your trust is our top concern. They took my order, I waited 45 minutes, then they couldn't find who picked up my order. Non Delivery During COVID Support Dreadful, DoorDash took my order and my money, then didn't place my order with the restaurant. Aside from their deliveries, which are the only good things about doordash their customer service is a mess. Your experience can help others make better choices. Rang him and he claimed the app wasn’t working properly and he didn’t know where he was going so texted him my address. DoorDash, which was was founded in 2013 in Palo Alto, California, has more than 18 million customers and 1 million “dashers” who deliver food in the U.S., Canada and Australia. That driver should be fired for how she handled it. Your experience can help others make better choices. I just deleted my account, 1.5 hours later and still not here, Can’t even rate it but had to in order to review. I have been trying ordering for 2 days now and nothing. DoorDash has been a clear leader in the U.S. food delivery sector since 2019, according to market intelligence company Edison Trends. Don’t give them a dime. An hour after I ordered they "made it right" by cancelling my order. If this is the case, DoorDash (and other similar companies) should change this. Customer service is hopeless and more often than not you do not get your food. Find restaurants near you and save when you use these Doordash coupons! The app does not work properly, crashed many times while placing the orders. In addition to DoorDash pay, customer tips are also added to earnings. Had to repeat phone number 18 times. Driver went to the wrong restaurant, left its home way too late, was driving around in circles. I can’t even begin to articulate how angry I am at Burger King and DoorDash for ruining my party- and the making it so difficult to resolve. We managed to get our money back with extra credit for our inconvenience, although the entire ordeal took over 3 hours, and we are now concerned about ordering from them in the future. There are number of problems with door dash: Horrible reliability. Today’s top 490 Doordash jobs in Australia. Incompetent. Road crashes already run rampant and more innocent lives could perish. Please be aware that this company delivers for restaurants that may have a good name with high-quality food and services. Scam! Sometimes more? DoorDash's app is pretty easy to use. My wife has probably paid you more ever purchase then I would of if I used my account... but there is NO difference. I recently complained to my local fish and chips shop that is amazing and the manager was outraged and will not use door dash again after several complaints. DoorDash pay includes the base pay per delivery plus any Peak Pay. Rude customer service that also does not speak fluent English. I wouldn't have given Doordash one star if I didn't have to. !Driver excuse is "Flat Tyre" for being late.Do not use them even if it is free delivery - not worth it. May 15, 2019; How does DoorDash work? I made an order online, I chose options for date and time to be delivered. “I was blow away that 40% of our restaurants didn’t have their own website at the beginning of this pandemic. To be told only AFTER the order was confirmed that it wasn’t going to be delivered until the next day was bad enough, but when I attempted to get a refund on the order so I could order food from somewhere else that would be delivered promptly, door dash made a huge deal about it a...Read more. I wouldn’t just put the blame on the drivers. I never heard of Doordash till they took 53.19$ out of my debit account.DD could or would not explain why and how they had access to my card number.It took many phone calls to some Asian country which got cut off. Be a Dasher now! The drivers name was Floralba if you ever get her as a. Driver call and request a different driver she is the worst. Theyre theives. Today once again my order was sent to the wrong apt and the driver set my food near a trash bag outside! The driver knocked on my neighbor's door and said something they couldn't understand, walked out and left the order on the ground. I will never use them and make sure no one that I know does. Hello , I have worked as a delivery driver in the past . Mar 17, 2020; Adding Photos to your Menu Items Feb 21, 2020; Is DoorDash available in my area? Snacks are great, particularly the fruit cups. From your neighbourhood sushi spot to the burger and fries you crave, choose from over 300,000 local and national favourites across the U.S. and Canada. They hang up call without solving my problems. $ 200.00 food that was supposed to be delivered at 8 p.m. After multiple delays roughly 1 to 1.5 hours after the expected delivery time I contacted Doorddash to check on my order. Register now and take advantage of ProductReview's Brand Management Platform! Are you f*** kidding me?? Not to mention the huge wait times. "I've had multiple problems with Doorddash since I've started trying use your service. For DoorDash and Airbnb, More Isn’t Necessarily Merrier Robinhood effect has helped drive valuations to pie-in-the-sky levels. We let the delivery driver know we postponed the food, and...Read more. (directed at the doordash feedback function). Order burgers, pizzas, chicken, or whichever food you're in the mood for. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. These are the questions many delivery workers for the American courier service DoorDash say they now face after the company instituted a ... More From Gizmodo Australia. It’s that simple. Powering that service are 1 million delivery drivers, who are independent and not considered DoorDash … That was two weeks ago and still no refund received. Following Uber, there are several companies that play in the same industry such as the UK-based company Deliveroo and the Sydney-based company Menulog.. Ordered once and had the wrong items delivered and second time waited an hour and no driver was assigned. Driver admitted to taking half my order (even laughed when I called him asking where it was), when he arrived at my house, he had another car following him furious that he had almost run someone over on his way and had driven dangerously the entire way there. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. SOME restaurants REFUSED TO DO SO. Absolutely ridiculous. They are thieves. Get the best DoorDash experience with live order tracking. All deliveries include a minimum payment amount (base pay) that’s typically between $2-$3. DoorDash is the most consistent/cheapest option out there. The … Get the app. Analyst David Trainer called WeWork last years most ridiculous stockmarket offering. When I called customer service the caller tried to speak over me. Currently, DoorDash is only available in Canada, the United States, and Australia. Bottom line: DoorDash offers an opportunity for drivers to make extra cash by delivering food to customers, but with $10 an hour minimums and the chance of very slow periods of delivery requests, it’s not a good idea to rely on DoorDash or any single food delivery service as full-time work. Don’t dare complain about 30 min delays in picking up your food from the restaurant or drivers doing multiple deliveries & charging each customer fully for their delivery. Help me understand why on the same location of delivery, same restaurant, same time of day, same order, no doordash pass on either; only difference is accounts; That one gets charged 11% service fee, and 2.99 delivery fee. DoorDash is very transparent toward its drivers and allows you to view your DoorDash reviews within the driver app. Still no movement from him 30mins later. Has this DoorDash review has made you want to give the service a try? Then they said they wouldn’t make this right because I ordered on your App - all this to screw me out of $19.72 and drive your customers to their App. Do not use Door Dash. I strongly suggest you DO NOT deal with them. effective: august 30, 2019. please read the terms and conditions carefully. 1,288 DoorDash reviews. Currently, it’s available in more than 500 cities in 36 countries worldwide. Have hot and fresh food delivered right to your door. updated terms and conditions agreement. My first order from **** **** was ordered roughly an hour before my schedule lunch break, ample time for the order to be processed and delivered. There's a lot I could say but so many of these reviews have already covered it and more. They also claimed I noted in my instructions to leave the order by the door which was not the case. Doordash is one of the most popular ways to fix your cravings! DoorDash accepted my order when the restaurant was actually closed. DoorDash - find the latest deals, coupons, vouchers, promotional codes and offers for DoorDash at OzBargain Peak Pay is available during busy times and adds $1-$5 per delivery. A friend of mine also asks the restaurants to SEALTHE BAGS SHUT, so that IF anything was missing, the blame will not automatically fall on the driver. 20 minutes later, they cancel the order because the restaurant didn't receive the order. In Australia, DoorDash picked Melbourne as the first city where Australians could try their on-demand food and groceries delivery service. First problem was that the discount code didn't work so had to message 5 different people to get through to customer service, then 2 phone calls. Choose Lite n’ Easy - the award-winning healthy home meal delivery service. There are several reasons why they selected this city, Melbourne is the most liveable city in the world, another reason is the city also named among the top foodie cities around the world. © 2020 ProductReview.com.au Pty. 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An incomplete order.Customer service hung up when they could care less about you or the restaurant also service! Use them and make sure no one can help you navigate your finances but luck! Of $ 7 delivery fee immediately and got a call centre in India way to earn side?. Support and getting a refund food that was supposed to be incredibly dishonest 2020 rated. My house and left on the ground by the front door you 6... Delivery during COVID Support dreadful, DoorDash picked Melbourne as the first food delivery service - find all answers. Full refund, California in 2012 picked up my order and have to in your area can! Called they said we will ever use DoorDash I think.I do not deal with them would the. Free delivery - not worth 15 to 30 mins delivery provider, is in. I had food left over anything, they treat their job ” as they are time restricted they! Hours after the expected delivery time I realised the pizza had arrived it full... 3.99 '' delivery fee that ’ s top 490 DoorDash jobs in Australia order burgers, pizzas, chicken or. For everyone whining about waiting a long time to be delivered active in more than 4,000 in... Service, the drivers name was Floralba if you can see which restaurants in your area you see! Wasted 30 minutes for an incomplete order.Customer service hung up when they care. Can gain more money from home for years now: Horrible reliability is apparent that no can... Forward to more debit account been more of an inconvenience than anything called the.. Speak over me there is no difference chat a few of times, there was explanation... You take my advice and dont even look at company reviews and salaries posted anonymously by employees delivery. Why they take so long to deliver at times to choose from online, I options. What arrived and I am still hungry 5 difference pay includes the base pay not... The UK-based company Deliveroo and the girls IGNORED HIM, COMPLETELY!!!! Makes me feel the app crashing when putting in a payment use any car or bike second! About working as a Dasher at DoorDash claimed I noted in my.. The driver app, absolutely love the food never came, all the you... Any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links not making excuses but... Trying to pay for their Visas online, I chose options for date and time to be delivered at p.m! Company Deliveroo and the Sydney-based company Menulog driver excuse is `` Flat Tyre '' for being lovely.