The reservation name must match with a valid photo ID and will need to be to be presented upon check-in. Easy and transparent banking to help you grow your business. You can also click on My Dashboard to view details of your loyalty account. All Redemptions are final and cancellation is not allowed. Also, many car rental companies don’t rent cars to elderly people. Step 3: Once your Verified by Visa Password has been validated by our system, a registration successful message will be shown, and you will have an option to login from there. 9. If the option is offered, you can choose your bed type under the room preferences during the time of booking. Rewards. The Standard Chartered 360° Rewards points program (Program) is a bonus points scheme which rewards you with points based on the amount you have spent using your card(s)1.2 You agree to participate in the Program in accordance with these terms, which must be read together with the Customer Terms (see section on bonus points scheme), Credit Card Terms and any documents which … The norm for most companies is for the driver to be aged between 18 and 75. No, gift vouchers redeemed from the Standard Chartered 360° Rewards are non-transferrable and must be redeemed by the Standard Chartered 360° Rewards account holder. Even purchases on your supplementary Credit Card will earn you Reward points. Please go to the Points Exchange option in the redemption catalog. I am unable to link my card to my loyalty account and I get an error message “Sorry! SCB offers a variety of payment card products to suit our customers’ needs. To make a change, please contact our customer support at least 3 days prior to your date of travel date. You will receive an email with the verification code. Are you sure you want to remove item from the cart? Are you sure you want to remove this item from the cart? The bank said in a … Curated Content. The Hotel Offer has been added to your cart. Can I consolidate the points earned on all my cards under one Standard Chartered 360° Rewards account? All deliveries are handled by reputable courier services. Please refer to the car rental terms and conditions printed on your confirmation voucher. Can I use my airline miles to purchase a ticket? You will then be redirected to the login page where you can login with your email address and new password. Why is this? No, you do not need to reconfirm your flights. Baggage size and weight restrictions vary by airline. and the email, Hotel room has been sold out. Step 3: Click on My Profile on the left hand side menu. For a list of eligible purchase categories and minimum purchase amounts, please see the question on purchases that qualify for an instant rewards redemption offer. Are the gift vouchers transferable to my family members or friends? Standard Chartered 360° Rewards Programme, the all new loyalty programme that is set to provide you with an unmatched experience in redeeming your Reward Points. If required, we can allow changes to be made to this passenger’s booking if the airline’s fare rules for the ticket permit this. You can also click on My Redemptions on the left hand menu, select the specific booking by clicking View Details and your booking will be displayed. Go to https://rewards.sc.com/ke/ . How do I retrieve my voucher if I lose the initial confirmation email that was sent to me? Is my card charged and/or my points deducted at the time of a hotel booking? Enter your password that you created for this card. If you enter an incorrect password for more than 5 consecutive attempts you will be automatically locked out of your account. Baggage fees are not included in your total trip cost when making an airline ticket redemption or booking in this program. How do I know the total Standard Chartered 360° Rewards points I have available? Are you sure you want to logout from all the devices? The itinerary and its price are provided on the condition that you use all segments of the ticket. What are the available programs I can transfer myStandard Chartered 360° Rewards points into? But not Standard Chartered Bank. Do not delay your plans. Yes, you can add the frequent flyer number at the time of booking. From time to time, the bank may choose to send you offers to redeem your points for your recent purchase. Are my points deducted at the time of a hotel booking? However, if the system shows availability, the booking can be made. You have exceeded the time limit to complete the redemption. Enter your email address and click Submit. Note that the verification link is active for 20 minutes from the time you receive the email. LISTEN NOV 19, 2020. Yes, you can choose to pay for your redemption using a Standard Chartered payment card or points, or a combination of both. How do I verify my email address? Your request will be processed and within 5 working days you should see the additional miles or points appear in your selected frequent flier or frequent guest program. To redeem your points, login to your Standard Chartered 360° Rewards account and select a reward category from the main page (e.g. No, travel for unaccompanied minors cannot be booked online through our portal and needs to be managed directly with the airline. You will also receive an email confirming the change of password. Enter your membership number for the frequent flier or frequent guest program you are transferring points into. You May Also Incur An Additional Change Or Refund Fee Please Refer To The Booking. Login to your loyalty account and click on Confirm on the Confirm Email Verification pop up. Enter the verification code on the screen and click Submit. Please contact the airline directly to enquire about purchasing tickets using your airline miles. There are certain items that might require additional fees for custom duties which we are not liable for. Our website uses cookies to help us improve our services to you. Simply perform another qualifying transaction and you will receive another notification with a rewards redemption request. It usually looks like a shortened version of that bank's name. Please try some other hotel room. 10x Reward Points when you shop online at selected merchants, and 5x Reward Points on dining, department store purchases and overseas spend. (Note that if you have not signed up for Verified by Visa for this card, you will be asked to create a Verified by Visa password). The Bank, with the support of event organizers, Athletics Kenya, have built an event that has become internationally renowned and has placed Kenya on the international map. What is the minimum connection time required between flights? What is an E-Ticket? Fees are collected by the airline at the time of check-in. They may be able to find other flights for you. If you do not click the link within 48 hours, the request expires. You can choose from travel bookings for your next vacation, merchandise items such as electronics, home goods and fashion accessories, or gift vouchers to retailers and restaurants. Do you want to checkout now? Who do I contact if I have a question regarding my existing SCB card? As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in … Can I request special meals such as a child’s meal or a baby’s meal? In the majority of cases, airport tax is already included in the rental price. How do I receive my airline tickets? Get Started. Do you want to refresh the availability of the itinerary or remove the item from the Cart? Please note that if you choose a flight other than the airline's alternate option, additional fees may apply. Go further with the reward points and travel privileges, Calculation of Minimum Amount Due for Credit Cards, You can now pay with your Standard Chartered Visa card using Tap to Pay contactless technology, Enjoy fabulous dining, shopping, lifestyle rewards all year-round, Access over 800 airport lounges all around the world for free, Get cash immediately with our easy to process personal unsecured loan, Get an instant line of credit with our overdraft facility, Apply for our high limit auto loan and get moving in that perfect car, Open the door to your dream home with a mortgage, If you can dream it, let our construction mortgage help you build it, Protect your home and your family from the unexpected. Standard Chartered Bank Nigeria has partnered Visa to reward customers that have Visa credit cards in a reward scheme tagged, Visa 360° Rewards. Not all transactions are eligible for an instant rewards redemption offer. All reservations must be confirmed and purchased instantly. Enter your first and last name and click Submit. Speaking during the launch ceremony Mr. David Idoru, Head of Retail Banking, Standard Chartered Bank Kenya said the program will reward Credit and Debit card users with points based on every KShs 100 spent. Standard Chartered Bank Kenya Limited is regulated by the Central Bank of Kenya, Outlook 2021: Vaccinating against valuations, Enjoy a 1.08%* credit card interest rate per month, Protecting our clients and the financial system. I have not received the confirmation email. Standard Chartered Bank introduces 360 Degrees Reward. I clicked on the link in the email/text message, and I see a page that says my request has expired. you may also incur an additional change or refund fee please refer to the booking terms and conditions for further information. Find answers to all your banking queries below, Standing with our clients with supportive measures. Additional charges for a higher fare may apply. It seem that you have logged into some other device. Are tickets upgradeable to business/first class using miles? Can I access the Standard Chartered 360° Rewards through SCB website? When making your reservation, use the child’s age on the date of travel to select an appropriate seat (infant, child etc.). In 2020, the Ghana Information Technology and Telecoms Awards named Standard Chartered the “Best Digital Bank” in Ghana. Are you sure you want to logout? Confidence comes from knowing every box is ticked. Pet information (such as what type, age, weight and cage) is required when making such arrangements. You do not need to present the E-Ticket when checking-in. Will my Standard Chartered 360° Rewards reward points expire? Live The Good Life® and enjoy privileges with your Standard Chartered Credit Card Earn up to 0.40% p.a. How long will it take to receive my item? Policies differ by car Rental Company and country. Regulations and guidelines vary by country and by airline. How do I get more information about obtaining a SCB card? You can access your account online 24/7 with your username and password. Policies on mileage credits after travel is completed differ by airline. The Bank was listed on the Nairobi Securities Exchange in 1989. You can request these directly from the rental company while picking up your car and pay the additional cost at that time. However, flight schedules are subject to change without notice. Or can I make a wait list reservation? We sincerely apologize for the inconvenience caused. You need to go online and book a new reservation for additional passengers. If the room shows as “available” the card will be charged and/or the points will be deducted for the total price listed under “Reservation details”. I do not have access to the system and want to make booking for Air, Car or Hotel? Do you want to checkout now? How to create a Verified by Visa password? What should I do if the e-mail confirmation on my travel booking contains incorrect information? Bespoke services that connect you to wealth opportunities in our footprint. It said through the partnership, customers with credit cards could earn loyalty points whenever their cards were used across payment platforms, … The default bed type is usually a double bed. After logout all of your items in the cart will be cleared. After the validating your account by the call center, a verification code will be sent to your registered email address. If the room shows as “on request” then the card is not charged until the room is confirmed. Please contact our 24-Hour Phone Banking team on +267 3615800 for more information. Any additional fees incurred for pet travel will be paid directly to the airline when checking-in. In the majority of countries, the minimum age for renting a car is 18. Enter the verification code on the loyalty program website and click Submit. When you get an email/ text message asking if you want to redeem points, simply click on the “yes” button in the email or click the link you receive via the SMS, and click “yes.”   You will see a confirmation page stating the number of points that have been redeemed and the amount of the cashback credit you will receive to offset your purchase. (Err Code:6952) The card you are trying to link is not already linked to another loyalty account. 100 spent at point of sale terminals. Thank you, your email address has been updated.We now need to verify your email. Yes, your e-mail address will be required. A valid card is any card linked to your loyalty account that has not expired. You will also receive an email once the cashback has been credited to your card. Register and login at 360° Rewards here. Can I hold a reservation? Other local spend lets you earn 1x Reward … How do I check my shipping fee when placing an order? Is my e-mail address required to register for my Standard Chartered 360° Rewards loyalty account? Prices include all applicable taxes and fuel surcharges. All voucher redemption confirmations will be sent to your registered email address. The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. Please contact the car rental company directly for any extensions. You can changes to your hotel reservation by contacting our customer support at least 3 days prior to your reservation date. Flights, Hotels, Car Rental, Shop, etc.). 8. It’s never too early to secure your child’s future. This will be used to provide you with program related communications such as confirmations when you redeem your rewards, as well as marketing offers and promotions. Be truly rewarded with Standard Chartered Visa Debit or Credit Card. The bank said in a statement that customers would redeem points earned from a variety of local and international brands. You will be able to successfully link your card only if the following conditions are met: For further assistance, please contact Customer Support. My connecting flight leaves very soon after I land. Follow the prompts to complete your reward redemption. Here is a summary of the points earned by product and by type of transaction: You will also earn a Welcome Bonus of 20,000 points when you register or link a Visa Infinite Credit Card to your account. The airline may make adjustments to the flight schedule or flight specifics (such as flight numbers or airplane equipment) at any time prior to your scheduled departure date and time. The points redeemed will be converted to cashback credit on your payment card within 7 days. There is no provision for putting a reservation on hold, and we don’t take any requests for wait list reservations. Is my reservation completed? How do I verify my email address at the time of registration? Please contact the airline directly to inquire about their policies. Can I make travel bookings for unaccompanied minors? Rewards are all around you with our new Visa Debit and Credit card rewards program. For support, please contact our Customer Support. Step by step instructions on how to bank at your fingertips, Introducing the first Liverpool FC Debit card in Kenya, Stay one step ahead of fraudsters. If you want to rent a car for 47 hours, you have to pay for two days of rent. Can I request a mileage credit after the travel is completed? After typing in your one-time password, another Verified by visa screen will appear and ask you to create a password. 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